eGain will present its financial coaching automation solution at
SUNNYVALE, Calif., Feb. 25 10, 2022 (GLOBE NEWSWIRE) — eGain Corporation (NASDAQ:EGAN), a leading provider of customer engagement automation, today announced that it will showcase its AI solution for automated financial coaching, as a sponsor of the CUNA GAC (Credit Union National Association Governmental Affairs Conference), which will be held in Washington, DC, from February 27 to March 3.
eGain Virtual Financial Coach™ makes it easy for credit unions to deliver consistent, compliant, and caring financial coaching at scale. In a few hours, a credit union can activate this turnkey solution, personalized with the image and voice of the credit union’s brand, to offer financial advice with digital monitoring to all its members.
“High-quality financial advice is essential for American consumers, especially when personal financial anxiety is exorbitant,” said Evan Siegel, vice president of AI financial services solutions at eGain. It should be noted that the University of Michigan consumer sentiment fell 19% in February.
Dozens of credit unions across the country have successfully deployed the AI-powered solution that comes pre-packaged with best-practice know-how from GreenPath, a trusted provider of financial wellness solutions. Feedback from credit union members who have engaged with the automated financial coach has been compelling. According to self-reported survey data:
- Member stress decreased by 35%
- Members’ financial confidence improved by 83%
Conference attendees can find us at the Washington Convention Center, booth #239.
Infused with artificial intelligence, our knowledge-based software automates digital-first experiences for businesses and government agencies. Pre-connected to leading CRM and contact center systems, the eGain platform delivers fast value and easy innovation with virtual assistance, customer self-service and modern agent desktop tools. To visit www.eGain.com for more information.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company and product names mentioned herein may be trademarks or registered trademarks of the respective companies.
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