Anthem Blue Cross and Blue Shield Expand Virtual Primary Care, Giving Members Increased Access to Affordable, Convenient Care
Members will be able to take advantage of virtual primary care for primary care and urgent healthcare needs
MILWAUKEE, February 08, 2022–(BUSINESS WIRE)–Anthem Blue Cross and Blue Shield in Wisconsin today announced the availability of their virtual primary care service to eligible members in their commercial health plans, responding to consumer demands for access easier to high quality care – where, how and when they want it. Through virtual primary care, members will have access to a virtual care team that performs an initial health check, creates a personalized care plan, and provides care services to help members improve their health and well-being, all for free or at low cost.
“Wisconsinians want more ways to connect with their doctors, and they are embracing digital technology at an accelerated rate to simplify and improve their healthcare experience,” said Paul Nobile, president of business, Anthem Blue Cross and Blue Shield in Wisconsin. “Our new virtual primary care option is an exciting part of our ongoing efforts to redefine the future of healthcare by introducing tools that integrate digital, virtual and in-person care.”
Through Sydney Health, eligible members will have access to virtual primary care:
Through secure, in-app medical text chat for on-demand 24/7 emergency care, as well as scheduled follow-up visits for patient wellness, prevention and care. chronic diseases ;
A video-based preventative wellness visit resulting in a care plan, offering proactive advice on future care;
Routine care support services, including new prescriptions and refills, and preventive testing, screening and labs;
Referrals to in-network primary and specialty care, in person, as needed.
Anthem’s virtual primary care service is personalized to the member’s unique care needs through AI-based modeling and analytics, enhancing the healthcare experience. Data and insights from the initial symptom assessment, which is based on millions of care interactions, is also shared with the virtual primary care physician to better inform the care visit.
Anthem’s virtual primary care providers can treat many conditions and help individuals manage their chronic conditions, such as diabetes, high blood pressure, and asthma. Virtual primary care will also provide members with emergency care for minor health issues, including allergies, colds and flu, rashes, and more. This service will also make it easier for members to complete other routine tasks such as provider checks and medication refills. And for members who already have a primary care provider, Anthem’s virtual primary care complements the healthcare services they receive from in-person care.
Virtual Primary Care is currently available to eligible individuals enrolled in Anthem’s fully insured plans as well as select Large Group Administrative Services (ASO) customers. Anthem expects many ASO customers to make this service available to their employees and dependents by the end of the year.
About Anthem Blue Cross and Blue Shield
Anthem Blue Cross and Blue Shield is the trade name of Blue Cross Blue Shield of Wisconsin (BCBSWI), Compcare Health Services Insurance Corporation (Compcare) and Wisconsin Collaborative Insurance Company (WCIC). BCBSDWI underwrites or administers PPO and indemnity policies and underwrites out-of-network benefits in POS policies offered by Compcare or WCIC; Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered trademarks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Wisconsin is available at www.anthem.com. Also follow us on Twitter at www.twitter.com/anthemBCBS and on Facebook at www.facebook.com/AnthemBlueCrossBlueShield.
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